There are indications that a service affecting incident exists for the following services:

Network outage on the 4th floor of SR2.

ITAC is coordinating with administrators and support staff who are currently working on the problem, and assessing the scope and impact.

A technician found the defective switch and needs to replace.

An update will be issued once additional information has been collected.

Technical support obtained a replacement switch and is currently installing it in the SR2 LAN.

Network access on the 4^th floor of SR2 has been restored.